3034 KG Rotterdam
Purpose and Legal Ground
Based on article 13 GDPR, we make use of the following legal basis for all data storage and processing. The purpose of storing and processing data is to give our users the best experience on our website, to answer contact inquiries and execute orders, as well as to measure our coverage and further marketing measures. If not explicitly mentioned otherwise, the following legal bases apply:
- Consent Art. 6 para. 1 and Art. 7 GDPR
- Fulfillment of our services and contracts as well as answering inquiries Art. 6 para. 1 GDPR
- Fulfillment of legal obligations Art. 6 para. GDPR
- Fulfillment of our legitimate interests Art. 6 para. 1 GDPR
- Processing by third parties (web hosting, payment providers etc.) Art. 6 para. 1 GDPR
- Processing by a processor Art. 28 GDPR
Data Collection and Processing
We collect the data that you communicate to us through our contact form, by email, newsletter registration or purchase of our products on our website or through third-party websites. Moreover, usage data and meta/communications data is collected by our IT systems and programs when visiting our website. Any transfer of personal data to third parties will only take place if this is necessary to provide our services and only if the user has previously given explicit consent for this, or if Welcome2Jordan is legally obliged to do so.
Contact and Inquiries
If you send us questions via one of our contact forms or by email, we will collect the data entered on the form, including the contact details you provide. This data is used to answer your question and any follow-up questions. We do not share this information with any third party without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per article 6 (1)(a) GDPR. You may revoke your consent at any time by requesting deletion of your data. We will retain the data you provide on the contact form for 3 years after submission, unless you request its deletion prior to this.
Fulfillment of Contractual Services
The contract and contact data collected when purchasing one of our products via our website or a third party provider are processed and permanently stored (min. 10 years) for accounting purposes in accordance with legal obligations. All data will be passed on and processed to the Dutch tax authorities (Belastingdienst) and to our financial service providers (tax consultants).
We use hosting services to make our content available. This includes infrastructure and platform services, computing capacity and database services as well as security services and maintenance. All inventory and usage data, meta and communication data as well as content and contract data are processed. Our hosting provider also uses so-called server log files, which store access data (name of the website, date and time, file, transferred data volume, notification of successful retrieval, browser type and version, operating system as well as referrer URL and IP address). These are used to prevent and track fraud and are stored for a max. duration of 30 days. The processing is based on a processing agreement (Art. 28 GDPR) and our legitimate interest in making our online presence available (Art. 6 para. 1 GDPR).
Based on our legitimate interests (Art. 6 para. 1 GDPR) we use web analysis, marketing and remarketing services (“Google Marketing Services”) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). These include the use of the “Google Tag Manager” to integrate analysis and marketing tools, the advertising program Google Ads and the web analysis service Google Analytics. Google marketing services use so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and are redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
To optimize our website and for economic reasons, this website uses affiliate cookies, based on our legitimate interest in accordance with Art. 6 para. 1 GDPR. These allow our affiliate program partners to define the origin of a visitor (referral). The data is non-personal and pseudonymous and only allows online identification of a user. If a visitor concludes a purchase through an affiliate link, we receive a small commission.
Third Party Content
On the basis of our legitimate interests (Art. 6 para. 1 GDPR), we use the services of third party providers from third countries. This includes i.e. the integration of content such as videos or fonts. In order to provide the services, the user’s IP address is collected and transmitted to the browser. The IP address is necessary for displaying content and thus the full functionality of our website.
With organizational and technical measures we do make an effort to ensure that your personal data is protected against loss, destruction, manipulation and unauthorized access. We do our best to ensure that our safety measures improve in line with any technical developments. However, we assume no liability for any loss of data or unauthorized access and processing by third parties.
The General Data Protection Regulation (GDPR) includes the following right for individuals concerned:
- Completion or correction of data in accordance with Art. 15 GDPR
- Deletion or restriction of processing data in accordance with Art. 17 and 18 GDPR
- View any stored data in accordance with Art. 15 GDPR
- Complaint at the responsible regulatory authority in accordance with Art. 77 GDPR
- Withdrawal of given consents in accordance with Art. 7 para. 3 GDPR
- Opposition against future processing of data in accordance with Art. 21 GDPR
Should individual provisions of this data protection declaration be invalid or incomplete, either in part or in their entirety or prove infeasible at any time, this shall not affect the remaining provisions.